Terms of Service
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Online Store Terms
Any wine sold by Quintet Cellars is sold in Oregon and title passes to you, the buyer, in Oregon. By using this site and agreeing to these terms and conditions, you swear and avow that you are 21 years of age or older. Without exception, every person using the Quintet Cellars website or receiving a shipment of our wine must be 21 years of age or older. In every case Quintet Cellars will cooperate with authorities in prosecuting you for any violation of your state’s drinking age.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
State Restrictions & Limits
Many states restrict the amount of wine a consumer can have shipped from a winery or all wineries in aggregate. By placing an order on Quintet Cellars’ website you formally represent that you have not exceeded any of your state’s limits on aggregate purchases and/or shipments.
Quintet makes every effort to charge correct sales tax for your location as supplied by Taxjar, our sales tax software provider. We are consistently receiving updates to our software but we make no warranty that sales tax is correct for your location or updated at the time of your purchase. We make no sales refunds should there be a tax charge error but we would welcome an email if you suspect the sales tax you have been charged is incorrect for your location so that we may investigate and adjust if necessary. Sales Tax is calculated by zip code by our sales tax software provider.
Shipping and Returns
Shipments require the signature of an adult 21 years of age or older in order for delivery to occur and proof of age must be given. Shipments cannot be left at your door and for this reason we advise you to give Quintet Cellars a daytime delivery address. Deliveries can only be made to physical addresses. We cannot ship to post office boxes or APO/FPO addresses. Additional shipping charges incurred due to a wrong address, and shipments returned to the winery due to inability to deliver, will be charged to your account.
Wine is perishable and can be damaged by heat or cold in transit. Quintet works hard to make sure shipments arrive in good condition. Should weather appear unfavorable for shipping; at our discretion we may delay shipment until conditions are more favorable. We will advise you via email should it become necessary to delay shipment. Your order is shipped from Oregon wine country, we encourage our customers to choose premium carrier service in order to ensure rapid delivery when shipping coast to coast or to the Midwest, the less time on the truck the better for your wine. When your wine is shipped, you will receive a tracking number via email.
All wines are sold in Oregon and title passes to the buyer in Oregon. All sales of wine are final. Your orders are fulfilled and shipped by Oregon Wine Services (OWS) who act as packager and shipper of your wine once purchase is made. If bottles should be damaged in shipment you should contact Katie Terry at OWS in order to file a claim. OWS insures your orders and engages UPS or FedEx depending on how you select to deliver your order. For any shipping problems please email [email protected] with a copy to [email protected] in order for OWS to file a claim on your behalf with the UPS or FedEX.
If you have questions regarding your order or need help in answering a question please address the question by emailing [email protected] and include your tracking number.
Quintet Cellars links our customer to websites operated by third parties such as, but not limited to, restaurants, wine bottle shops, and articles on wine or the wine industry. Quintet Cellars has no control over these third-party sites as they all have their own terms and conditions and data collection practices. These third-party sites are for your convenience: you access third-party sites at your own risk. Even so, Quintet Cellars seeks to protect the reliability of our website and requests that you contact us with any criticism of our website or any third-party sites that are accessed through Quintet’s website.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Your submission of personal information through the store is governed by our Privacy Statement.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Quintet Cellars, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Quintet Cellars and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Oregon.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at [email protected].